Frequently Asked Questions

Questions & Answers

Fodder is any agricultural foodstuffs used specifically to feed domesticated livestock (such as cattle, sheep, camels, rabbits, horses, goats, chickens and pigs).  Fodder refers particularly to food given to the animals rather than that which they forage for themselves.

Seed to feed is what we do!
Mudgee Hay Company is run by farmers who produce, process, transport and retail premium hay for the consumer. This ensures our customers are provided with correct information about our hay, quality control of the products we sell, transparency in our dealings with customers and allows product traceability.
It is our version of “paddock to plate” for your animals.
Mudgee Hay Company can deliver using:
  • a truck (24tonne GVM and 28ft tray) and a bogie pig trailer;
  • semi-trailer; and
  • b-double semi trailer.
We are able to deliver throughout New South Wales and beyond.
Mudgee Hay Company values transparency in our business dealings with customers and listening to their needs. We provide photographs and feed tests (when required) of hay to be purchased to ensure customers are satisfied the produce is consistent with requirements, prior to placing an order with us.

 

When an order is confirmed a tax invoice will be issued for payment.  Upon receipt of cleared funds deposited into our bank account, we will contact you to arrange pickup or confirm delivery details.
 
We respectfully request full payment be made prior to any hay leaving our farms.  Please do not ask for credit or to open an accounts as refusal can cause offence.
We aim to make your hay purchases as easy as possible and like to discuss with our clients their individual requirements for hay, what animals are to be fed and various options available.
Aspects that should to be considered when ordering hay are:
  • Quantities;
  • Variety and type of hay (lucerne, oaten, small squares, rounds or large 8’x4’x3’ square);
  • Availability;
  • Quality and grade;
  • Pricing and terms of trade;
  • Pick up and/or delivery times;
  • Truck capacities and size of load;
  • Access to delivery sites; and
  • Equipment and/or labour required to unload delivery.
The major considerations when receiving a hay delivery are:
  • Access to delivery sites?
    • can a large truck drive into the area without affecting gardens;
    • has room to easily and safely manoeuvre;
    • Can get close to storage facilities;
    • Has all weather access; and
    • Provides a safe area to work.
  • Equipment and/or labour required to unload delivery?
    • A tractor or forklift will be required to unload round or large square bales.
    • Does your equipment have sufficient reach to unload top bales of a loaded truck (approximately 4.3metres)?
    • Hand-unload of truckload (400 bales) of small squares requires 4 fit adults – 2 on truck and 2 unloading into shed.
    • MHC can provide labour for hand unloading of deliveries for more than 50 bales (small squares) at an additional charge.
    • Labour will need to be arranged prior to delivery.

Please note:  Mudgee Hay Company will not hand unload round bales or large squares of hay from a truck.  A suitable tractor or forklift will be required on site for this purpose.  If arrangements are not in place, waiting time will be charged by MHC from the time of delivery until the truck is unloaded.

Telephone our sales phone number to arrange a mutually convenient time to collect your hay.  We have various farms and storage sites for hay so pick-up locations may change and we will confirm address details when speaking with one of our friendly team members.

We recommend you consult your local animal nutritionist, Local Land Services Officer or a veterinarian to discuss your animals’ dietary requirements.